Welcome to our website www.pro-vape.eu

For us at pro-vape.eu, your privacy and the security of your personal data are very important, for this reason we collect and manage your personal data with the utmost care and take specific measures to keep them secure.

Who is the holder?

The following is the main information on the processing of your personal data carried out by SIA ‘’Pro Vape’’, Teraudlietuves street, LV-1026, Riga , Reg.nr. 40203029617.

For any clarification, questions or requirements related to your privacy and the processing of your personal data, you can contact us at any time by sending a request to our e-mail: info@pro-vape.eu.

What data do we process and why?

The personal data that SIA “Pro Vape” processes are those that you provide to us with when you conclude an order and purchase goods, and those that we collect as you browse or use the services offered on www.pro-vape.eu. The pro-vape.eu can collect data about you such as: given name and surname, shipping address and billing address, browsing data and your shopping habits

Your personal data are processed for the following purposes:

To enter into and execute the purchase contract for goods offered on www.pro-vape.eu.

Provide you with the services of www.pro-vape.eu such as signing up for the newsletter.

Allow registration to the Website and use of services reserved for registered users.

Manage the requests you may send to our Customer Care.

In the aforementioned cases, the processing of your personal data is legitimate where it is necessary to execute a contract with you or to provide you with the service you have specifically requested. We also conduct statistical surveys and analyses with data in aggregate form to understand how users interact with and use the Website, to improve our offering and our services.

Who will process your data?

Your personal data is processed by duly trained staff of our Company and other Group companies for organisational and functional needs related to the provision of services on www.pro-vape.eu.

How long do we keep your data?

We keep your personal data for a limited period of time depending on the purpose for which they were collected, at the end of which your personal data will be deleted or otherwise irreversibly rendered anonymous. The retention period varies depending on the purpose of the processing: for example, the data collected during the purchase of goods on www.pro-vape.eu  are processed until the finalisation of all administrative and accounting formalities, so they are filed in accordance with local tax law (ten years), while those used to send you our newsletter are filed until you ask to be unsubscribed.

What are your rights?

At any time, depending on the specific processing, you can: withdraw consent for processing, know what personal data of yours are in our possession, their origin and how they are used, request their updating, correction or integration, decide what you want to do of your personal data after your death and, in the cases provided for by the provisions in force, their deleting, limitation of processing or object their processing.

If you believe that the processing of your personal data has been carried out illegitimately, you can file a complaint with one of the supervisory authorities responsible for compliance with the laws on personal data protection in Latvia.

This notice may undergo changes and additions over time, so we invite you to periodically check its content. Where possible, we will try to promptly inform you of any changes made.